FAQ

Where is SABIN furniture made?

Each piece in the SABIN collection is handcrafted in Los Angeles, which allows for excellent quality and consistency, while infusing the local and state economy. SABIN aims to produce environmentally responsible products while offering a range of beautiful and functional pieces.

 

How can I reach SABIN if I have questions, need an estimate or want to place an order?

Email us at hello@sabin.la and a representative will be in touch within 24 hours.

 

Do you offer an Interior Designer trade discount?

Yes, we offer a discount to the trade.  Be sure to sign up under the login for an account. We will also need a copy of your valid resale license in order to qualify, or equivalent or proof if currently without. Trade discounts only apply to full price merchandise.  

 

What are fabrication lead times?

Furniture orders are likely to be completed approximately 6-8 weeks after the order is placed. If you need to place an expedited order, please email hello@sabin.la to see if that's a possibility. Some factors beyond our control make it impossible for us to guarantee lead times and orders cannot be canceled based on missed delivery windows.  

 

How do I check the status of an order?

Please email hello@sabin.la to check status on an order.  Should an order be completed before the quoted 6-8 week lead time, we will notify you beforehand to collect any balances prior to shipping, or to assist in setting up a delivery method.  

 

Can I order custom?

SABIN recognizes that clients may have different needs for the scale of a variety of interior spaces. When possible, we can work together to modify dimensions to fit your needs. Once you've contacted a representative via email at hello@sabin.la, you can expect to receive a revised quote within 24 hours. All custom work is final sale once the order and a deposit of 50% are received.

 

What finishes do you offer?

The finishes page of our website shows a range of textiles, leathers, wood and metal swatches. Clients with specific needs can email hello@sabin.la with swatch inspiration and we will work together to find a suitable alternative. 

 

Who designs the SABIN furniture?

Please see our About page for more information.

 

How long does delivery take?

Depending on your location delivery lead times may vary.  Please email hello@sabin.la to confirm, but most likely we have let you know upon placing the order.  If you are outside California, delivery lead times can take 2-4 weeks.  

  

What is the product warranty?

Within the first year of purchase, SABIN, as its sole obligation, will repair or replace (at its option) any product, part or component covered by this warranty and sold after the effective date of this warranty which fails under normal use as a result of a defect in material or workmanship; SABIN will repair or replace the aforementioned product, part, or component with a comparable product, part, or component.

SABIN does not warrant:

  • Natural variations in wood grain or figure or the presence of character marks
  • Changes in surface finishes due to aging or exposure to light
  • Marks, scars, or wrinkles occurring naturally in leather
  • Failure resulting from normal wear and tear
  • Damage, marking or staining of veneer surfaces due to contact with rubber or similar compounds; damage from sharp objects of imprinting from writing instruments, or prolonged exposure to direct sunlight
  • Discoloration of textiles and other materials due to soiling, stains, or dye transfer from clothing including denim
  • The colorfastness or the matching of colors of textiles, including an exact match to cuttings, samples or to swatch cards
  • Products that are exposed to extreme environmental conditions or that have been subject to improper storage.

Where can I find fabric care instructions?

See below:

GENERAL CARE AND CLEANING - Indoor Fabric

The following information about the fabric care has been compiled by the Decorative Fabrics Association of America.

FABRICS MUST BE PROTECTED FROM THE SUN.

Draperies should be lined, and also interlines, when fragile fabrics are used. Shades should be drawn during the day, and awnings should be used whenever possible. Window glass magnifies the destructive elements in the rays of the sun. The winter sun and reflection from the snow are even more harmful than the summer sun. Trees and shrubbery helps protect windows.

Colors can fade by oxidation, “gas fading,” if fabrics are kept in storage for too long a period without airing. Some colors are more fragile than others. Impurities in air may cause as much fading as the direct rays of the sun.

USE A REPUTABLE DRY CLEANER WHO SPECIALIZES IN HOME FURNISHINGS.

Dust has impurities which affects fabrics. Vacuum fabrics frequently. Dry cleaning should be done at regular intervals before excessive soil has accumulated. Very few fabrics are washable. Each Interior Designer should recommend a dry cleaner to their clients. Clients should not try to remove spots themselves. See “Cleaning Codes.”

BE TOLERANT OF NORMAL FLUCTUATIONS IN LENGTHS OF DRAPERIES.

Few fabrics are completely stable. Fabrics breathe and absorb moisture, resulting in stretching and shrinking. It is reasonable to expect as much as a 3% change in any drapery length. In a 3 yard length (108 inches) this would amount to3 inches up or down under various conditions. Fabrics placed over or near heating and cooling vents or humidity may react to a much greater degree.

FABRICS WEAR OUT – THEY ARE NOT INDESTRUCTIBLE.

Wear will vary with the amount of use. Some weaves are stronger than others. A favorite chair will not last as long as a seldom used show piece.

APPLIED FINISHES.

Finishes help fabrics resist spotting, but they are not necessarily the end-all to every problem. Light colors are likely to benefit most. Dining room chairs will soil no matter what is used. A finish does not eliminate the necessity of properly caring for fabrics. Spots should still be given immediate attention by a professional dry cleaner.

SYNTHETIC FIBERS (Man Made).

Synthetic yarns have made impressive strides in advancing the technology of weaving, but they cannot perform miracles. Performance will vary with the construction of the fabric and its applications.

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CLEANING CODES

Reprinted from the National Association of Furniture Manufacturers (NAFM).

W

Clean this fabric with the foam only of a water-based cleaning agent to remove all overall soil. Many household cleaning solvents are harmful to the color and life of a fabric. Cleaning by a professional furniture cleaning service ONLY is recommended. To prevent overall soil, frequent vacuuming or light brushing to remove dust and grime is recommended.

S

Clean this product with pure solvents (petroleum distillate-based products, i.e. Energine, Carbona, Renuzit), or similar products. Use in a well-ventilated room. Cleaning by a professional cleaning service ONLY is recommended. CAUTION: Use of water-based or detergent- based solvent cleaners may cause excessive shrinking. Water stains may become permanent and unable to be removed with solvent cleaning agents. Avoid products containing Carbon Tetrachloride as it is highly toxic. To prevent overall soil, frequent vacuuming or light brushing to remove dust and grime is recommended.

SW or WS

Clean this fabric with the foam only of a water-based cleaning agent or with a pure solvent in a well-ventilated room (petroleum distillate- based products, i.e., Energine, Carbona, Renuzit), or similar products may be used. Cleaning by a professional furniture cleaning service ONLY is recommended. To prevent overall soil, frequent vacuuming or light brushing to remove dust and grime is recommended.

X

Clean this fabric only by vacuuming or light brushing to prevent accumulation of dust or grime. Water-based foam or solvent-based cleaning agents of any kind may cause excessive shrinking or fading,